In accordance with the provisions of Article L122-1 of the National Service Code, only candidates aged 18 to 28 and European nationals are eligible for this mission offered as a VIE.

THE ROLE

The Process Efficiency Specialist is responsible for driving and leading GBS PH efficiency initiatives, ensuring their effective execution, identifying new opportunities for improvement, and fostering collaboration across service delivery teams. Will also be engaged in mapping current processes, designing optimized workflows, conducting time and motion studies, and collaborating with delivery and BA teams for automation, analytics, and platform enhancements. This role ensures process integrity, compliance, and measurable business impact.

Purpose

To deliver end-to-end process transformation through process discovery, optimization, and continuous improvement initiatives, enab...