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Videogames Customer Service (Portuguese, WRITTEN SUPPORT)
Keyword Studios
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Mexico, Mexico
Location
Mexico
Posted
May 30, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Overview
Due to COVID-19, we are currently offering TEMPORARY remote positions and you must be available to come to work in our office when the project requires it.
Keywords Studios Mexico is looking for customer service representatives for written support - NO CALLS.
Responsibilities
Player Support communicates with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets).
Requirements
- Strong written and verbal communication skills in English.
- Strong written and verbal communication skills in Portuguese.
- Ability to multi-task.
- Ability to easily adapt in a constant evolution environment
- Excellent customer service skills
- Ability to actively listen to instructions and execute tasks communicated.
- Full-time availability
- High School Diploma preferred but not requir...