Join JPMorgan Chase and lead operational excellence and transformative impact as a Vice President, Process Improvement & AI Enablement within Merchant Services Client Onboarding and Servicing (COS). This role is responsible for identifying, designing, and implementing process improvements that do not require large-scale system development or significant technology investment. The focus is on leveraging artificial intelligence and data-driven approaches, as well as influencing policy and procedure changes, to eliminate manual work, automate workflows, consolidate activities, and optimize operational practices for maximum efficiency.
As a Vice President Improvement Manager within Process Improvement & AI Enablement, you will drive targeted initiatives to optimize business processes and enable scalable, sustainable change. You will be responsible for identifying opportunities in an assigned area and partnering with business leaders and other cross-functional partners as needed, such as...