Overview

This senior executive role demonstrates leadership that cultivates a guest‑obsessed culture, drives performance and upholds the standards of Minor’s luxury hotels in Europe and the Americas. The portfolio currently includes 14 hotels and resorts under the Anantara and Tivoli brands, with additional properties and new geographies in the pipeline, including The Wolseley Hotels and the Minor Reserve Collection.

Ensure that customer service, both internal and external, is of the highest standard across the portfolio. Represent Minor Hotels professionally and inspirationally. Endorse and abide by the Minor International Code of Conduct, Policies & Procedures, maintain the strictest confidentiality, and consistently demonstrate Minor’s core values: Customer Focused, People Development, Results Oriented, Innovative and Partnerships.

Responsible for a multi‑country luxury portfolio across Europe and the Americas, providing operational leadership to Gene...