Lead the strategic Client Onboarding initiatives as a Vice President at Citi, based in Mississauga, Ontario. This hybrid role focuses on cash management solutions with a strong emphasis on customer interaction and project management.
Reporting directly to senior management, you'll oversee the onboarding of global and regional cash management solutions. This role demands developed communication skills and meticulous organization to ensure timely account openings and delight clients. Your ability to drive process improvements while managing complex project deliverables will directly impact the team's overall performance.
Key Responsibilities:
• Coordinate onboarding of cash management solutions smoothly
• Reduce onboarding cycle time and escalate slow deals
• Manage customer interactions, documentation, and system setups
• Analyze complex issues and drive service improvements
• Establish effective risk management and audit practices
Requirements:
• Bachelor's d...