**Resp & Qualifications**

**PURPOSE:**

This leader is a senior member of the organization, responsible for delivering and operating technology products that meet the business needs of the Blue Cross and Blue Shield Association's Federal Employee Program (FEP). This leader directs fusion teams across product management, engineering, and operations to convert priorities into executable backlogs and deliver measurable outcomes for Claims Processing, Enrollment Operations and Customer and Member Services, while ensuring secure, high-quality releases and reliable day-to-day product operations.

**ESSENTIAL FUNCTIONS:**

+ Leads fusion teams to translate product strategy and priorities into a clear, delivery-ready roadmap and integrated backlog for Claims Processing, Enrollment Operations, and Customer/Member Services. Partners with product management, architecture, UX, data, and operations to plan and sequence work, manage dependencies, and ensure teams de...