Elevate the client experience as a Veterinary Assistant and Client Service Representative at Maritime Veterinary Emergency + Specialty Centre in Dartmouth, Nova Scotia. Your skills in customer support and teamwork will be essential.
This position is key in providing compassionate care and effective communication as you assist clients with their pets’ needs. You'll engage with customers at the front desk, manage client inquiries, and collaborate closely with medical teams to ensure a seamless operation. Adaptability and dedication are essential for this role.
Key Responsibilities:
• Provide outstanding customer service at the front desk
• Welcome clients and their pets with warmth
• Respond effectively to emergency situations
• Handle incoming calls and client queries
• Assist with patient admissions and recordkeeping
Requirements:
• Experience in a veterinary or emergency environment preferred
• Professional and patient demeanor
• Excellent interpersona...