Join Vertiv as a Field Service Representative and support industry-leading power solutions! This role combines technical aptitude with exceptional customer service across diverse markets.
The ideal candidate will be responsible for servicing UPS and battery systems for Vertiv, emphasizing customer satisfaction and technical service. This role suits driven individuals who can manage tasks independently or with direct supervision while developing vital technical skills in the field.
Key Responsibilities:
• Perform assigned field service tasks effectively
• Provide timely customer assistance on-site and via phone
• Communicate with Technical Support regarding service tasks
• Implement safety protocols and maintain equipment standards
• Document service tasks and ensure customer satisfaction
Requirements:
• High school diploma or vocational school diploma
• Up to 2 years of experience in electrical systems preferred
• Proficient with Microsoft Office Suite<...