Our Residential team is proud to offer our customers seamless and simple technology that fits into any lifestyle. Our Field Sales teams work closely with our customers and offer a personalized face‑to‑face experience selling home services including TV, Internet, and Home Phone. We know that our customers rely on us to provide them with reliable connectivity, and we are committed to delivering the best customer experience, keeping Canadians connected to the people and things that matter most.

Responsibilities

• Lead and support the onboarding and off‑boarding process for all vendors in collaboration with Rogers and the vendors’ support teams.
• Monitor new hire training and ongoing course completion and success on 1Mission.
• Collaborate with vendors to ensure enablement by confirming access to uniforms, necessary tools, and systems to ensure success in the field.
• Liaise with the vendors on hierarchy updates and ensure team rosters a...