**Overview**

The Product Design, UX Researcher will bring rigor, curiosity, and genuine people-forward energy to Epsilon's Product Design team, connecting user behavior to product strategy through sharp, well-executed research. This is not a role for someone who waits to be told what to study. You will take ownership of the research agenda, assess each challenge independently, recommend the right methods, and drive the process from question to recommendation with confidence. You communicate findings in ways that move rooms and shift roadmaps, and you use AI tools to work faster without letting them do your thinking. This is a role for someone who genuinely loves talking to users, thrives when the brief is fuzzy, and knows that a well-framed recommendation is worth more than a hundred data points.

**Responsibilities**

+ Own research studies end-to-end: define the question, recommend the right methodology, recruit participants, facilitate sessions, synthesize f...