• Plan and execute user research studies to gather insights and inform design decisions.
• Collaborate with cross-functional teams to ensure research findings are integrated into technology solutions.
• Analyze and interpret qualitative and quantitative data to understand user behaviors and needs.
• Develop user personas, journey maps, and other research deliverables to guide product development.
• Facilitate workshops and brainstorming sessions to identify user pain points and opportunities.
• Stay updated on industry trends and best practices in UX research within financial services.
• Present research findings and recommendations to stakeholders in a clear and concise manner.
• Advocate for user-centered design principles throughout the product lifecycle.

The Successful Applicant

• A degree in Human-Computer Interaction, Psychology, Design, or a related field.
• Proven expertise i...