We are currently looking for an experienced SC Cleared (or clearable) User Researcher to join a leading consultancy on a high-profile public sector transformation programme.

Overview

Key skills and experience:

• Strong background in User Research within government UCD programmes
• Experience working to GDS standards and within agile teams
• Skilled in planning and conducting user research to inform service and interaction design
• Ability to map end-to-end services, identify pain points and opportunities, and co-create solutions with stakeholders
• Confident presenting findings and facilitating workshops to drive user-centred decision making
• Must hold active SC Clearance or be eligible
• Remote first (must be flexible to travel if needed)

Responsibilities

• Conduct user research to inform service and interaction design on a public sector transformation programme