**Position Summary...**

**What you'll do...**
**Role summary:**
As the Principal Design Researcher, you will lead the development and execution of comprehensive research strategies to enhance user experience and product effectiveness. This role requires deep expertise in qualitative and quantitative research methods, stakeholder collaboration, and data analysis to identify gaps and drive actionable insights. You will influence cross-functional teams by synthesizing findings into clear recommendations that optimize customer journeys and business outcomes. Your leadership will ensure research integrity, foster innovation, and support continuous improvement across varied markets and product initiatives.
**About the team:**
Join our award-winning research and experience strategy team dedicated to advancing retail through research-driven design excellence. The team uncovers insights that enhance the daily lives of millions of customers across various environments. As le...