The Specialist, Operations Support is responsible managing a small team who is responsible for providing data management support, client reporting, trade processes, and problem resolution.

Essential Functions/Core Responsibilities

• Participate in the planning, development, implementation and support of operational activities

• Respond to customer questions and requests, resolve complaints, and escalate issues as needed

• Identify ways to streamline operational procedures between or within departments

• Coordinate rewards and recognitions and other employee engagement activities on the floor

Candidate Profile

• 2-4 years of experience with data analysis and preparation, including experience with medium to large data sets.

• Can provide actionable insights in improving business processes.