Description

• Respond to customer inquiries via phone, email, or chat in a professional manner.
• Assist customers with product information and troubleshoot issues effectively.
• Schedule appointments and manage customer accounts efficiently.
• Collaborate with team members to enhance customer service practices.
• Document all customer interactions and maintain accurate records.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Fresh Graduate or 0–2 years of experience.
• Skills and Competencies: Proficiency in English Language and exceptional customer service skills.
• Qualities and Traits: Strong problem-solving abilities, team player, effective interpersonal and organizational skills.
• Responsibilities and Duties: Ability to provide back office support and manage ...