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Unit Head, Bad Debt Recovery

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Hong Leong Bank Berhad
📍 Petaling Jaya, Malaysia
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Location Petaling Jaya
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Posted June 18, 2026
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Commute Local Area
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Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

If you are looking to excel and make a difference, take a closer look at us…

This position plays a key leadership role in driving process excellence, digital transformation and talent development within the collections function, ensuring the department delivers sustainable results aligned with organizational objectives.

Key Areas of Accountability:

  • Directly report to the Head, Consumer Collections.
  • Lead and manage the BDR portfolio to achieve targeted performance outcomes.
  • Formulate and implement collection strategies to optimize recovery, delinquency control and cost efficiency.
  • Oversee portfolio performance against budgeted delinquency, impairment, net BDR and OPEX targets.
  • Drive digitalization and automation initiatives to enhance operational efficiency and effectiveness.
  • Ensure full compliance with Bank Negara Malaysia (BNM) guidelines, internal policies and audit requirements.
  • Develop, coach, and r...

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    📍 Location Details

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    City
    Petaling Jaya
    🗺️
    Country
    Malaysia
    🚗
    Commute
    Local Area

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