Contract: Unified Comms (UC) Voice Engineer Location: Glasgow (Hybrid - 3 days onsite per week) Start Date: ASAP once background checks have been completed Duration: Initial 12 months extendable Rate: Circa £450-£510 a day (deemed inside IR35 via umbrella) Reference: 20548 Overview We are seeking an experienced Senior Cisco Voice & Collaboration Engineer (L3) to join a global enterprise technology team supporting a large-scale voice and unified communications environment. This role will focus on the operational support, maintenance, and continuous improvement of a global Cisco voice infrastructure. The successful candidate will provide Level 3 support, lead technical troubleshooting activities, support major incidents, and work closely with project teams to ensure successful deployment and operational acceptance of new services. Key Responsibilities Provide Level 3 operational support for enterprise voice and collaboration platforms. Manage and resolve complex incidents, problems, and ...