Lead the way in handling complex underwriting and billing inquiries. Apply your proficiency in personal insurance to support brokers and communicate effectively with clients.
This role emphasizes the resolution of complex inquiries related to underwriting and billing while ensuring compliance with established guidelines. Ideal candidates should possess at least two years of relevant experience in personal insurance. You will facilitate transactions that exceed typical broker self-service capabilities.
Key Responsibilities:
• Tackle complex questions from brokers and customers
• Authorize underwriting and billing exceptions as required
• Provide mentorship and manage internal referrals
• Process transactions beyond self-service availability
• Coordinate with systems management on incident cases
Requirements:
• Minimum 1 year as an Insurance Representative
• 2+ years of underwriting/personal insurance experience
• Required degree or equivalent experience<...