Base pay range CA$50.00/hr - CA$50.00/hr

Talent Acquisition Specialist with in US IT | Sourcing & Hiring Job Overview

We are looking for an experienced

UI/UX Manager – Conversation Design Consultant

to lead the design of AI-driven conversational experiences across chat and voice platforms. This role focuses on creating intuitive, human-like, and customer-centric conversational journeys by combining UX design, storytelling, and data-driven insights.

Key Responsibilities

Design end-to-end conversational experiences for chatbots and voice bots

Create conversation scripts, dialog flows, and bot responses aligned with brand voice

Develop user personas, journey maps, and scenario-based conversations

Analyze customer interaction patterns to improve engagement and usability

Apply UI/UX principles to conversational interfaces across multiple channels

Collaborate with Product, Engineering, QA, and ...