Provide essential application support as a Technical Support Analyst III at UFA. Focus on Point of Sale and Cardlock solutions to enhance operational efficiency.
This role at UFA requires a proactive Technical Support Analyst III reporting to the Sr. Manager of IT Cardlock and Retail Services. With 7-9 years of experience in application support, you will handle crucial software and hardware incidents. Your contributions will include troubleshooting, enhancements, and project implementation for our retail systems across UFA Petroleum Cardlock and Farm Store locations.
Key Responsibilities:
• Resolve incidents for Point of Sale applications
• Support Cardlock-related service requests
• Test new solutions within our Lab Environment
• Assist with release deployments for Cardlock systems
• Create and manage technical documentation
Requirements:
• 7-9 years of experience in application support
• Relevant IT technology diploma or certification
• Strong written...