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UC Field Service Technician (Unified Communications)
AtripleA recruitment & temps
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johannesburg, South-Africa
Location
johannesburg
Posted
June 23, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Our client in the Unified Communications Industry is looking to hire a UC Field Service Technician.
Duties and Responsibilities
- Responding to calls logged by clients.
- Providing remote/telephonic support.
- Scheduling site visits within a client's Service Level Agreement Mean-Time-To-Respond time.
- Resolving an issue within a client's Service Level Agreement Mean-Time-To-Repair time.
- Understanding each client's Service Level Agreement contract and adhering to the required service.
- Scheduling and completing preventative maintenance, this includes compiling full maintenance reports after work is completed.
- Advanced fault-finding.
- Comprehensive knowledge of wiring, cable termination and best practice standards.
- Video Conferencing and Audio-Visual Equipment Configuration.
- Preparing properly before attending a site.
- Liaising with suppliers and senior staff to resolve...