Position Summary:
We are seeking a dedicated individual to spearhead our efforts in identifying and addressing the training needs of UAE National employees. As a Training and Development Specialist, you will be instrumental in designing and implementing comprehensive training programs aimed at enhancing the skills, productivity, and overall quality of work for our Emirati staff.

Key Responsibilities:
Conduct regular assessments to pinpoint training requirements and identify skill gaps among Emirati employees.
Utilize performance metrics and feedback to pinpoint areas for improvement and tailor training initiatives accordingly.
Develop and deliver thorough induction programs to ensure new hires are equipped with essential knowledge and skills.
Provide ongoing training on various aspects including product knowledge, underwriting, claims handling, and customer service techniques.
Design training modules covering essential skills such as effective telephone o...