Tribunal and Complaints Officer (SEND)

Liverpool | £400 per day Ltd | 35 hours per week | Hybrid – 2 days per week on site | Interim Contract

We are currently recruiting for an experienced Tribunal and Complaints Officer to join a Local Authority SEND service based in Liverpool. This interim opportunity has been created to provide additional capacity to reduce a backlog of SEND complaints and tribunal cases, supporting a key corporate priority. This role is ideal for a SEND professional with extensive experience managing complaints and tribunal processes within a Local Authority environment. You will be expected to hit the ground running, managing complex cases while ensuring compliance with statutory requirements and supporting positive outcomes for children and young people.

Key Responsibilities

Manage a caseload of SEND complaints and tribunal cases.
Prepare comprehensive tribunal documentation, witness statements, and case files.
Draft responses to...