Job Description

Bring your expertise to a team where client service meets innovation. You will work with some of the world's top clients, helping them get the most from our payments and cash management solutions across Asia-Pacific. You'll build strong client relationships, improve how we work, and grow your career in a global team.

As a Client Service Account Management Associate in our Global Banking team, you will be the main point of contact for our top Asia‑Pacific clients, including Regional Treasury Centers and Shared Service Centers based in Malaysia. You will manage client accounts, handle inquiries and escalations, and make sure every interaction meets the highest service standards. You will work closely with teams across sales, product, onboarding, and operations to use data and technology to improve the client experience. This role is a mix of relationship management and transaction banking support in a fast‑paced, team‑oriented environment.