Description

• Assist customers with travel insurance inquiries and claims.
• Provide detailed information about travel insurance policies and coverage options.
• Evaluate customer needs and recommend suitable insurance products.
• Handle all customer interactions with professionalism and empathy.
• Collaborate with internal teams to resolve customer issues.

Requirements

• Educational Qualifications: Bachelor’s degree in any relevant field.
• Experience Level: 1–3 years of experience in customer service or insurance.
• Skills and Competencies: Strong communication and interpersonal skills.
• Responsibilities and Duties: Ability to manage customer inquiries efficiently.
• Qualities and Traits: Attention to detail and problem-solving attitude.
• Working Conditions: Comfortable working in a fast-paced BPO environment.