About the Role

We are seeking a Travel Customer Care Specialist to assist clients with travel-related support and coordination throughout the planning process. This role is centered around providing responsive service, maintaining organized travel details, and helping create a smooth client experience from beginning to end.

Responsibilities

• Support clients with travel inquiries, reservation details, and itinerary updates
• Coordinate travel arrangements including accommodations, transportation, and activities
• Communicate professionally with clients through email, messaging, and phone support
• Review travel information to ensure accuracy and completeness
• Assist with schedule changes, updates, and general travel support needs
• Maintain organized documentation and client records

Preferred Qualifications

• Strong customer serv...