Location
Bukit Damansara
Posted
June 18, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
JOB
PURPOSE
The Travel
Counselor position will be ensuring service to clients of
Holiday Tours is adhering to Holiday Tours procedures, client’s
service level agreement and
policy.
JOB
RESPONSIBILITIES:
- Handle
and track all telephone, email & walk-in enquiries and plan
itineraries, make reservations, issue tickets/documents for
client. - Handle, answer and respond promptly to
colleagues requests via telephone, e-mail & walk-in
enquiries on time. - Calculate the
rates and issue tickets or E-ticket for
clients. - Provide professional
& up to date information on air fares & travel
related matters to clients and
colleagues. - Follow-up on colleagues
enquiries, ensure deadlines are
met. - Handle and resolve customer
complaints. - Liaise, work closely,
build rappo...