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Travel Account Specialist - Cebu City
Caldwell Communications
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liloan, Philippines
Location
liloan
Posted
June 17, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
Travel Account Specialist
Cebu City | Onsite
Caldwell Communication
Job Description:
We are hiring Travel Account Specialist to assist clients with flight, hotel, and travel inquiries. Ensure smooth bookings and provide accurate information to deliver excellent customer experiences.
Responsibilities:
Handle travel-related inquiries via phone, email, or chat
Assist clients with bookings, modifications, or cancellations
Provide accurate information on travel options, schedules, and promotions
Record all interactions and maintain up-to-date documentation
Escalate complex cases to supervisors
Meet service quality and customer satisfaction goals
Schedule & Training:
Rotating shifts including nights, weekends, and holidays
Paid training on travel systems and company procedures
Requirements:
At least High School or Senior High School graduate
Cebu City | Onsite
Caldwell Communication
Job Description:
We are hiring Travel Account Specialist to assist clients with flight, hotel, and travel inquiries. Ensure smooth bookings and provide accurate information to deliver excellent customer experiences.
Responsibilities:
Handle travel-related inquiries via phone, email, or chat
Assist clients with bookings, modifications, or cancellations
Provide accurate information on travel options, schedules, and promotions
Record all interactions and maintain up-to-date documentation
Escalate complex cases to supervisors
Meet service quality and customer satisfaction goals
Schedule & Training:
Rotating shifts including nights, weekends, and holidays
Paid training on travel systems and company procedures
Requirements:
At least High School or Senior High School graduate