WSP is currently initiating a search for a **Transportation Management Center Shift Supervisor/System Operator IV!**

This role sits out of our **Long Island City, NY** office.

**This Opportunity**

Be involved in projects with our Mobility Operations Team and be a part of a growing organization that meets our client’s objectives and solves their challenges.

**Your Impact**

+ Supervise System Operators during shift
+ Assist Trainer in training of new staff
+ Know the operations and procedures of all ITS systems
+ Perform special projects and tasks as requested, delegate tasks to staff members
+ Assist System Operators in every aspect of their duties; when necessary
+ Assist Operations Manager in developing and updating protocols, procedures, training materials and conducting staff performance evaluation
+ Assist in creating and implementing a staff schedule; Update weekly or when necessary
+ Communicate with police, res...