Join Infosys as a Principal Consultant in Telecom, guiding service transformations for top industry players like AT&T and Bell Canada. Leverage your expertise in enterprise architecture and customer care strategies to drive impactful change.
As a Principal in Business Consulting for Telecom, you will lead major consulting engagements, specializing in telecom operations and business strategies. Your role will focus on AI-enabled service transformations and operational simplifications, catering to major companies like Verizon, T-Mobile, and Rogers. You will bring profound knowledge of BSS/OSS solutions and contribute to designing effective solutions aligned with clients' transformation goals.
Key Responsibilities:
• Define technology transformation roadmaps and business architecture
• Lead consulting engagements over $1M focused on customer service
• Guide multi-disciplinary teams across strategy and operations
• Oversee workshops with telecom leadership on operations