Our client, a manufacturing organization in the industrial sector, is seeking a TrakSYS Support Engineer to join their team. As a TrakSYS Support Engineer, you will be part of the IT support department supporting manufacturing operations. The ideal candidate will have problem-solving skills, strong communication abilities, and a proactive attitude which will align successfully in the organization.

**Job Title:** TrakSYS Support Engineer

**Location:** Richmond, Virginia

**What's the Job?**

+ Provide Level 1 / Level 2 support for TrakSYS MES applications to ensure smooth manufacturing processes.
+ Monitor system performance and maintain high system availability and reliability.
+ Diagnose and resolve system issues by coordinating with development, ERP, WMS, infrastructure, network teams, and vendors.
+ Query and analyze SQL Server databases to maintain data accuracy and resolve discrepancies.
+ Support system integrations with ERP, WMS, a...