At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The mission of the GPC Training & Service Quality Specialist is to collaborate with local and global colleagues to design and deliver comprehensive training for both new and existing team members. This role is also responsible for executing Service Quality Assurance in line with the GPC Training and Quality Framework involving case, channel and documentation reviews, to ensure that customer interactions meet established GPC standards. While maintaining awareness of the regulated environment, th...