Director of Training & Quality | The Opportunity

The Director of Training and Quality for the Healthcare vertical in Teleperformance is a strategic leadership role responsible for overseeing the development and implementation of training programs and quality assurance processes. This position ensures that all employees are equipped with the necessary knowledge and skills to deliver exceptional service to healthcare clients, adhering to industry standards and compliance requirements

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Director of Training & Quality | The Responsibiliti

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  Leadership and Strategy: Develop and execute a comprehensive training and quality strategy aligned with the organization's goals and objectiv
• es.Training Program Development: Design, implement, and continuously improve training programs for new hires and existing employees, ensuring they meet the specific needs of the healthcare vertic
• al.Quality Assurance: Establish ...