Training and Onboarding Specialist - Customer Service (Hearing Clinics)
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Job Description
Who is Audika?
#LI-HYBRID #LI-ALOB #audika_Australia
Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs 26,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.
In Australia, Audika has over 200 clinics who provide hearing services to our valued clients.Β We strive to put hearing care on the health care agenda and to improve the quality of life of people living with hearing loss.
About the Role:
This position is responsible for delivering the clinic operations and OneRetail process components of Audikaβs onboarding and training programs. As a key part of the onboarding program, this role ensures new Clinic Coordinators (CCOs) develop strong confidence in operational process, HSP knowledge and understand best practice...