Description
The Trainer is responsible for the coordination and execution of training for all process paths in the Fulfillment Center. Trainers evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building. The Trainer assists in driving the success training plans and supporting the needs of the Fulfillment Center workforce.
· Act as a supervisor for Process Assistants and Ops Ambassadors with new hires
· Deliver Instructor training, observation and coaching to the INFC standard
· Ensure training records are kept up to date through the console
· Ensure IN training materials are kept and delivered against IN standard and provide a positive learning experience
· Use and analyze data on a daily basis to improve NH learning experience
· All tests/ audits are completed and responses are tracked
· Organize (Instructors assignment) and monitor cross training for the operations to support peak skill ...