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Job Description
About Us
1-grid.com is a fast-growing web hosting company in Cape Town with an established customer base, acquired by recognised leaders in the internet services industry. We have the vision and resources to work towards becoming a market leader in SA; this vision is supported by an entrepreneurial culture that encourages innovation, collaboration, and top performance.
We're looking for an experienced Trainer to join our Customer Experience team and help us level up the way we support, train, and develop our people.
Role Purpose
You'll be responsible for designing, delivering, and continuously improving training that builds the skills, knowledge, and confidence of our customer-facing teams. Your work will directly impact how consistently and effectively we show up for our customers β while supporting career growth, operational excellence, and...