Duties will include:
• Responding to inbound calls from clients and assisting them, with their property needs
• Identifying opportunities to help clients further by introducing them to additional properties that meet their needs, establishing if they have a property to sell, referring them for a mortgage appointment, or introducing them to your Lettings colleagues.
• Working towards set performance targets
• Liaising with estate agency colleagues in branch to assist in helping our customers with their dream move

We need you to be:
• Willing to learn and develop your skills
• Hardworking with the desire and determination to achieve your goals
• Professional, organised and punctual
• Have truly exceptional customer service with a fantastic telephone manner and the ability to build rapport – communication is key!
• Confident, resilient and enjoy healthy and fun competition with your colleagues