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Job Description
Description
:Summary: The Traffic Management Center (TMC) Operator is responsible for monitoring the roadways including detecting, confirming, updating, and responding to scheduled and unscheduled traffic incidents, congestion, and monitoring of dynamic toll pricing on the I-66 Managed Lanes Project. The operator position serves as the eyes and ears of detection and management for all activities being handled by the TMC.
Functions key to success:
Serve as the point of contact for third parties requiring assistance on the I-66 Express Lanes Project (general public, VDOT, VDOT TMC, emergency responders, etc.), and dispatching incident support.
Monitor CCTV from within the Traffic Management Center (TMC) and dispatch support personnel to remove abandoned vehicles, assist stranded motorists, and provide incident management support in a timely and efficient manner.
Maintain an accurate record of events and ...