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Trade Sales Support / CSR

🏢
Carters
📍 Cambridge, United Kingdom
📍
Location Cambridge
📅
Posted June 10, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

As a Trade Sales Support team member at CARTERS Cambridge, you will be the vital link between our trade customers, Account Managers, and the wider branch - ensuring orders are placed, queries are resolved, and every customer walks away with a great experience. This dynamic position requires you to excel as a versatile sales administrator, as each day brings unique challenges.

About the role
Alongside your team, you will:

  • Process customer orders accurately and promptly resolve any arising issues to ensure customer satisfaction

  • Collaborate with transportation partners to arrange prompt and efficient delivery to our trade customers

  • Track back orders to ensure comprehensive follow-up and fulfilment

  • Deliver exceptional customer service by identifying suitable products, preparing and loading customer orders, and completing sales documentation accurately

    • About you
    The ideal candidate will thrive in delivering u...

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    📍 Location Details

    🌆
    City
    Cambridge
    🗺️
    Country
    United Kingdom
    🚗
    Commute
    Local Area

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