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Time Zone Support Milking Product Senior Specialist Expert
Merck
📍
Phoenix, United States
Location
Phoenix
Posted
June 15, 2026
Commute
Local Area
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Job Description
**Job Description**
The Global Technology Support Milking Product Team includes senior subject matter experts that are situated across different time zones in the “follow the sun” model.
Working in a swarming methodology, the Milking Product Support team will be fully focused on the principal tasks of Supporting case management, preventative monitoring, specialist’s diagnostics, fixes, and advanced knowledge transfer of the milking technology portfolio.
Milking technology is a premium product, that will require a professional and close working relationship with the different Regional, Product and R&D teams, to discuss the needs and development of service and support tools for the use of local and above market aftersales teams.
As a member of the Technology Support Milking Product Expert Team you will be responsible and accountable for supporting local aftersales maintaining our triage KPI management across multiple geographic locations using our CRM ...
The Global Technology Support Milking Product Team includes senior subject matter experts that are situated across different time zones in the “follow the sun” model.
Working in a swarming methodology, the Milking Product Support team will be fully focused on the principal tasks of Supporting case management, preventative monitoring, specialist’s diagnostics, fixes, and advanced knowledge transfer of the milking technology portfolio.
Milking technology is a premium product, that will require a professional and close working relationship with the different Regional, Product and R&D teams, to discuss the needs and development of service and support tools for the use of local and above market aftersales teams.
As a member of the Technology Support Milking Product Expert Team you will be responsible and accountable for supporting local aftersales maintaining our triage KPI management across multiple geographic locations using our CRM ...