Take charge as a Business Lead for Tenancy Management at Toronto Community Housing, focusing on the HoMES 2.0 project. This role blends strategic oversight with operational guidance to enhance tenancy services.
Working closely with business units, you’ll represent their interests and ensure comprehensive stakeholder engagement throughout the initiative. Your leadership will be key in optimizing existing applications and implementing a fully digitized service. This hybrid position allows flexibility while maintaining strong project oversight and deliverables.
Key Responsibilities:
• Collaborate with stakeholders to define requirements
• Provide direction on business process development
• Facilitate user acceptance testing and training
• Oversee project status reporting and communications
• Address and escalate risks and issues effectively
Requirements:
• University degree or equivalent practical experience
• At least 8 years in a relevant service role
• ...