The Template Design Specialist is responsible for creating, coordinating and maintaining the provider master schedule templates, daily schedules and visit types of the current practice management systems used by the Patient Access Center Logistics Team to support internal clients at USC hospitals and clinical practices. The Template Design Specialist is also responsible for proactively communicating timelines to internal clients/providers to ensure scheduling constraints are incorporated into master templates prior to release.


Essential Duties:

+ 1. Demonstrates competency in the quality of work and knowledge of a Template Design Specialist

+ 2. Strives for a high level of customer service

+ 3. Maintains warm, courteous and professional behavior in accordance with the USC/Keck customer service standards while interacting with contacts, both internal and external

+ 4. Maintains consistent accuracy in all tasks associated with job role a...