Elevate operational performance as the Operations Team Manager at TELUS. Lead the implementation of cutting-edge technologies while ensuring effective support within the Network Engineering sector.
As a key player in the organization, your role will encompass overseeing a multidisciplinary team to ensure optimal service delivery. You will establish operational standards and lead efforts in risk management, program monitoring, and collaboration with senior leadership. Regular audits and the incorporation of industry advancements will foster a culture of continuous improvement across the team.
Key Responsibilities:
• Define best practices and operational guidelines
• Provide mentorship and guidance to team members
• Collaborate on scope and deliverables with cross-functional teams
• Identify risks and propose mitigation strategies
• Conduct quarterly audits of services provided
Requirements:
• 10+ years in Telecom Operations or related field
• Proven ability...