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Telstra Billing Analyst & Telstra Help Desk / IT Support

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Appetency Recruitment
📍 Melbourne, Australia
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Location Melbourne
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Posted May 25, 2026
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Commute Local Area
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Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Job Description

  • At-least 2 years Telstra provisioning experience
  • Permanent Role – Immediate joining
  • Excellent written and communication skills

    • Our Client is a leading Telstra Enterprise Partner. You are seeking for an experienced person to join a busy help desk provisioning environment. This is a varied role which incorporates both mobile and fixed provisioning, IT Support together with MDM and Bill Management reporting.

    What will you do?

  • Must have a NAC and experience of handling corporate client
  • Proactive: Ability to manage a busy help desk & ability to proactively pick up work from the team
  • Demonstrate the ability to be customer focused, solutions orientated and the ability to follow up on outstanding things
  • Ability to provide exceptional customer service over the phone (90%) or on premise (10%)
  • Billing Analysis: Experience of reading and analying Te...

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    📍 Location Details

    🌆
    City
    Melbourne
    🗺️
    Country
    Australia
    🚗
    Commute
    Local Area

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