Division: Retail Banking

Department: Various Branch Network

Reports to: Branch Manager

Status: Non-Exempt

Grade: 4

Salary Range: $20.00 - $24.91

Salary range updated 4/10/2026. Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

Location: West Roxbury, MA



Purpose/Objective:
Responsible for processing financial transactions including deposits, withdrawals, check cashing and loan payments in an efficient and accurate manner. Ensures every transaction is completed in accordance with bank policy and regulatory requirements. Consistently provides exceptional customer service while servicing and problem solving for our customers. Recognize opportunities to cross-sell the Banks products and services to meet customer needs.


Principal Duties and Responsibili...