POSITION PURPOSE

Responsible for implementing existing policies, procedures, and systems involving cashiering operations and customer service functions. Coordinates, directs, and assigns work. Responsible for smooth flow of Teller lines, adequate window coverage, and general training. Oversees provision of a full range of services (including phone and mail) to customers and prospective customers. Ensures that customers are promptly and professionally served.

ESSENTIAL FUNCTIONS AND BASIC DUTIES 

Assumes responsibility for ensuring and performing efficient, effective, and professional Teller operations.

Ensures that all Teller functions are correctly performed and are in accordance with established polices and standards. Ensures that all security procedures are followed.

Coordinates Teller operations by assisting in assigning work and distributing workflow.

Answers Teller’s questions, solves problems, and assists wit...