Location
abu dhabi
Posted
June 04, 2026
Commute
Local Area
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Job Description
Performs customer-facing cash counter transactions accurately, securely, and within agreed turnaround times, in compliance with FAB policies and regulatory requirements.
Supports the branch in delivering teller-related service KPIs โ including NPS, Right First Time (RFT) in teller transactions, teller-related complaint resolution timelines, service request turnaround, and mystery shopping scores โ while providing excellent customer service and promoting FAB products and services.
Transaction Processing & Operational Accuracy
- Process cash withdrawals and deposits in local and foreign currencies, cheque deposits, interโaccount transfers, and vault/main safe transactions.
- Perform end-of-day reconciliation of teller cash and valuables.
- Manage transactions related to managerโs cheques, demand drafts, telegraphic transfers, IPO processing, clearing, and returned items in line with FAB procedures.
- Ensure correctness of cash r...