SUMMARY OF POSITION

Provides 24 hour a day, 7 days a week telephone communication and paging assistance throughout the Institution, including the Hospital, Medical Group, College of Medicine, and across all on- and off-campus locations. Responsible for operating and updating an independent computer database, including entry of physician On-Call schedules. Activates emergency procedures used campus-wide for all types of medical and non-medical emergencies. Provides Patient information, personnel information, pager assignments, on-call information, department locations and hours, etc. to callers. Connects callers to requested destination. Reports issues with telephone system and paging system and provides after-hours troubleshooting assistance to IT or outside vendors as requested.

MINIMUM QUALIFICATION(S):

PREFERRED QUALIFICATION(S):