Location
Raleigh
Posted
June 27, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Work Environment100% remote, working east coast hours, within approved states.
Alabama
Arkansas
Florida
Georgia
Indiana
Kentucky
Louisiana
Maryland – only if it’s a really good candidate
Michigan
Missouri
North Carolina
Ohio
South Carolina
Tennessee
Texas
Virginia
West Virginia
Wisconsin
Top Skills' Details
1. Currently migrating from UCCX (Finesse) to Webex Contact Center (1/25 teams completed)
2. Experience with Cisco Finesse- ability to write scripts and edit them.
3. Knowledge with ServiceNow, EPIC Cheers, etc. (Future projects)
Description
The Telecom Engineer III is a senior -level role responsible for designing, implementing, and supporting advanced enterprise telephony and contact center solutions. This position plays a key role in the ongoing migration from legacy platforms (UCCX) to Webex Contact Center and supports large-scale initiatives to modernize communications, including integrations with clinical...
Alabama
Arkansas
Florida
Georgia
Indiana
Kentucky
Louisiana
Maryland – only if it’s a really good candidate
Michigan
Missouri
North Carolina
Ohio
South Carolina
Tennessee
Texas
Virginia
West Virginia
Wisconsin
Top Skills' Details
1. Currently migrating from UCCX (Finesse) to Webex Contact Center (1/25 teams completed)
2. Experience with Cisco Finesse- ability to write scripts and edit them.
3. Knowledge with ServiceNow, EPIC Cheers, etc. (Future projects)
Description
The Telecom Engineer III is a senior -level role responsible for designing, implementing, and supporting advanced enterprise telephony and contact center solutions. This position plays a key role in the ongoing migration from legacy platforms (UCCX) to Webex Contact Center and supports large-scale initiatives to modernize communications, including integrations with clinical...