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Telecaller

🏢
CONNECTING 2 WORK
📍 Kochi, India
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Location Kochi
📅
Posted May 31, 2026
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Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Job Description

  • Managing inbound and outbound calls in a timely manner.

  • Following call center “scripts” when handling different topics.

  • Identifying customers’ needs, clarify information, research every issue and providing solutions.We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.Responsibilities

  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

  • Seize opportunities to upsell products when they arise

  • Build sustainable relationships and engage customers by taking the extra mile

  • Keep records of all conversations in our call center database in a comprehen...

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    📍 Location Details

    🌆
    City
    Kochi
    🗺️
    Country
    India
    🚗
    Commute
    Local Area

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